Harvard's 10th University Marshal, has also served in a variety of other roles during her 30-year career at the University, including chief of staff to the president, associate vice president for government and community affairs, and senior communications consultant to the Allston Initiative. As the University's chief protocol officer, Jackie reports to the President, and manages visits for heads of state and other high-level officials to Harvard. She also oversees the Commencement Office, and is responsible for the planning and execution of other large-scale, University-wide celebrations, including the past three presidential inaugurations, and special convocations for Nelson Mandela and the late Senator Edward M. Kennedy. Ms. O'Neill received a B.A. from Boston College, and an MPA from the Harvard Kennedy School. She has served on the Commonwealth’s Board of Regents for public higher education; as a trustee of the Brigham and Women’s Hospital, Shady Hill School, and Beaver Country Day School; as chair of the fiduciary board of the American Repertory Theatre; and as chair of the McBride House, which serves individuals and families living with HIV/AIDS. She is a member of the Massachusetts Women's Forum and the Women's Health Leadership Council at the Brigham and Women's Hospital, and was recently appointed to serve as a member of the Judicial Conduct Commission for the Commonwealth of Massachusetts.